In order to compete in business today, we believe factory must strive to access high-quality raw materials and highly skilled talent whilst maintaining the nimbleness to instantly adapt to fluctuating markets.

Based on our experience, different markets do have different definitions of best quality shisha charcoal. Some will look solely at the ash color, while others might look at hardness / smell / smoke / taste. Some will test it by throwing it down to the floor, while others might test it by dunking it into the water.

This is where we need to collaborate with our clients. Our clients are in direct contact with end-users (final customers), hence they know their market better than us, the factory. In this case, communication is very important to achieve product that can compete well and dominate in the market.

Last but not least, we would like to iterate again how much we respect our clients’ privacy.

Please see below for some of our Bill of Lading Documents. So far, we are pleased to serve shisha lovers in Argentina, Brazil, Belgium, Germany, Iran, Iraq, Jordan, Kazakhstan, Kuwait, Russia, Spain, Turkey, USA, Qatar.